Tare Support

Need help, found a wrong number or have an idea? Email support@tarethis.com. I read every message and usually reply within a couple of days.

If a number looks off, include the sale price, item cost, shipping, category and your fee settings, and what eBay actually charged you. That makes it much quicker to track down.

Common questions

Where do the fee rates come from? eBay's published seller fees for eBay.com. eBay changes them from time to time, and Tare is updated when it does. If your rate is different, you can type your own in your fee profile or on any item.

Why doesn't my payout match exactly? Tare covers the final value fee, promoted listings, the per-order fee and the sales tax eBay charges fees on. It doesn't include fees that depend on your account or the buyer, such as international fees, below-standard seller surcharges, optional listing upgrades or shipping label adjustments.

Does Tare work outside the US? Not yet. Its fees and currency are eBay.com's, in US dollars.

Does Tare need the internet? No. Everything works offline. The only thing that uses the internet is category search, when Tare can't find a match on your iPhone and asks eBay which category fits.

Where are my saved items, and how do I delete them? They're stored only on your iPhone. Swipe left on an item to delete it. Deleting Tare deletes all of them.

Do I need an account? No. Tare has no account or sign-in.

Privacy

Tare doesn't ask for or keep personal data. Read the full privacy policy.

Tare is not affiliated with or endorsed by eBay Inc.